Very professional,personable and easy to deal with. Purchased a new vehicle at this dealership and was there approximately 2 hours before driving away in my new wheels. Highly recommend checking this dealer out in your next vehicle purchase.

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Both Trenton and Jake were the best. Was not impressed with the other man who tried to push me into buying the rig the first day I came in. He was way too pushy.

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Cannot do job they say they will do. Could not manage aftermarket parts. Leave parts out after reassembly. Did not put all parts back in.

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Even with all the issues that happened the guys here were amazing! Thanks you guys!

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We bought our brand new Sante. Fe in June of 2025, to this date the service center has had our car for 9 of those months. After having it for over 3 months they said it was fixed. With in 4 miles of picking it up it had stopped working again. There is an extreme lack of confidence in the service ability of this company.

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Researching new vehicles online brought me to Bud Clary Hyundai in Longview since they had the car I was looking for. After a few messages I realized this was a dealership that I needed to check out. Working with Brandon,Tyler and Jake I was the proud owner of my new Sonata in under 2 hours! This was one of the easiest and most enjoyable car buying experiences I’ve had in some time. If you want a great deal, minimum effort and to work with an exceptional staff at a dealership I highly recommend you check these guys out. Thank ... Read More

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Google - Sep 24, 2026

Researching new vehicles online brought me to Bud Clary Hyundai in Longview since they had the car I was looking for. After a few messages I realized this was a dealership that I needed to check out. Working with Brandon,Tyler and Jake I was the proud owner of my new Sonata in under 2 hours! This was one of the easiest and most enjoyable car buying experiences I’ve had in some time. If you want a great deal, minimum effort and to work with an exceptional staff at a dealership I highly recommend you check these guys out. Thank you so much!!

They got me in after my request in a timely manner. Sales people were knowledgeable and answered all questions. Overall friendly to deal with.

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Very pleased with the service and found the perfect car! Thank you for great service.

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Robby (service advisor) was OUTSTANDING! He was incredibly knowledgeable of the issues, he had great communication by email, text and phone with me, I trusted his recommendations and last but not least he was very patient with my many concerns/questions about each of my vehicles. I learned that he was on his 11th day on the job and he was on top of everything!! Often times he was juggling the service counter alone, with calls and other patrons. I observed him being professional and respectful. I have done business with this location before and Robby is by far the ... Read More

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DealerRater - Sep 23, 2026

Robby (service advisor) was OUTSTANDING! He was incredibly knowledgeable of the issues, he had great communication by email, text and phone with me, I trusted his recommendations and last but not least he was very patient with my many concerns/questions about each of my vehicles. I learned that he was on his 11th day on the job and he was on top of everything!! Often times he was juggling the service counter alone, with calls and other patrons. I observed him being professional and respectful. I have done business with this location before and Robby is by far the best service advisor I have had. I have since brought him two more vehicles in for multiple services and have three more vehicles I plan to bring in. Keep this guy at all cost! I have recommended Robby to multiple friends and neighbors since my first car was brought in little over a month ago. I have never left a review for this location until now. Robby is great at juggling multiple cars. A couple of times I saw him being supported by another team member who himself was helping with tire recommendations but mostly Robby has been alone when I have stopped by to check in on my vehicles. I will be back as long as Robby is an advisor. It’s so important to have knowledge of the job and not making unnecessary recommendations!! I feel 100% confident buying tires, having major repairs and maintenance done with Robby being the service advisor. Thank you Robby!

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Brandon was super helpful! Very efficient process and no intimidating practices!

It was busy day as employee went home sick but your employee did a great job organizing and getting people what they needed.

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My experience with Brandon was one of the nicest and most professional salesman I’ve ever dealt with! Please go to him for your car needs!

this was the third Hyundai that we have purchased through this dealership and we have been quite pleased with the service and the products. Tristan and the rest of the staff were very helpful and professional yet amicable. I would definitely recommend them to anyone

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Good service !!

Trystan did a great job as a salesman. He was not a pressure salesman which I appreciate.

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Audrey does an amazing job providing great service and listening to her clients!.

Brandon did a great job getting me into a used Bronco Sport. Excellant price, super clean vehicle. Your credit guy Dana also took real good care of me. Thanks!

Brandon was a fantastic salesman to work with. No B.S. and good conversation. I enjoyed my entire experience at this dealership. Brandon was super responsive after I saw my Lexus listed on Facebook. Drove off in it a few days later. Best vehicle I've ever had, and maybe the best dealership experience to date.

Fast and efficient let's you know upfront about the cost of repairs Jeffery was great and kept me informed, Jeffery was very pleasant and courteous

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From the moment I arrived, to the moment I left with a vehicle, I was treated with professional, integrity and honesty. It didn’t feel like someone was trying to sell me something when Tristan walked up to my wife and I and asked how we were and if there was anything he could help with. I told him exactly what we were looking for, he found the car and then they gave us a great deal. We had looked at a couple other dealerships and they thought we were lying when we told them the price we were given. ... Read More

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DealerRater - Sep 16, 2026

From the moment I arrived, to the moment I left with a vehicle, I was treated with professional, integrity and honesty. It didn’t feel like someone was trying to sell me something when Tristan walked up to my wife and I and asked how we were and if there was anything he could help with. I told him exactly what we were looking for, he found the car and then they gave us a great deal. We had looked at a couple other dealerships and they thought we were lying when we told them the price we were given. From start to finish, the entire staff was helpful and straight forward without all the dealership negativity most people are used to seeing or hearing about. Even the finance team, Dana (Not sure if that is how his name is written), was super helpful and willing to work with how I wanted the final numbers to look. We left with a car we love that we will be using for a long time. Cannot recommend this place enough.

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Super impressed with everyone I dealt with on my purchase, especially Audry

Very clean and modern. The vehicle drop off and service waiting area were very efficient.

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I brought my Tucson in for an oil change, the next day there was a leak under my car and oil on the underside from the engine halfway to the rear end. I called joey and he told me to bring it in the next morning. The tech had spilled oil when refilling the engine, it was cleaned while I waited. Joey has always been prompt with any issues I've had with both of our Hyundai cars

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Thank you again Brandon for helping me.

I received a referral to Bud Clary Hyundai in Longview WA through Costco's Auto Program after I decided to lease a 2026 Hyundai Tucson HTRAC Hybrid. In all honesty, I was not aware of Bud Clary Auto Group until the Costco referral, since most car dealerships marketing in SW Washington are in nearby Vancouver, or in Portland OR across the Columbia. From that referral, I made the initial appointment come out and test drive a Tucson at BCH in Longview. The test drive went well, I liked the Tucson, but I had to wait several weeks to negotiate a lease ... Read More

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Google - Sep 14, 2026

I received a referral to Bud Clary Hyundai in Longview WA through Costco's Auto Program after I decided to lease a 2026 Hyundai Tucson HTRAC Hybrid. In all honesty, I was not aware of Bud Clary Auto Group until the Costco referral, since most car dealerships marketing in SW Washington are in nearby Vancouver, or in Portland OR across the Columbia. From that referral, I made the initial appointment come out and test drive a Tucson at BCH in Longview. The test drive went well, I liked the Tucson, but I had to wait several weeks to negotiate a lease deal since I was in process of having a home equity loan approved by my credit union. To the credit of the staff and Fleet sales at BCH, they respected my request to wait until my home equity loan was fully funded, and only randomly contacted me to see how things were going. Once I cleared that hurdle, I responded to the latest text message from Alex Mendoza at BCH to let him know I could now proceed with the lease on the Tucson. The negotiation was fairly straightforward and clear. I received what I determined was a good deal on the lease. BCH provided the Costco breakdown sheet with the dealership's invoice cost and added a manufacturer's incentive rebate to the deal. Alex even drove me from my residence to the dealership once the Tucson was ready for pickup. It was a positive, non-pressured experience from end-to-end.

I bought a car, being led to believe there was 1 previous owner. After 2 years of multiple issues requiring warranty work, I discovered that it was a rental car. I would NOT have bought this car if I had been informed. Also, I have had 2 times when I called to schedule service when I reached only a message machine, asking me to leave my name and number. I left a message twice, but never received a return call. I took my car to Kendall Hyundai in Vancouver. They weren't able to fix the problem (you didn't either), but at ... Read More

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DealerRater - Sep 13, 2026

I bought a car, being led to believe there was 1 previous owner. After 2 years of multiple issues requiring warranty work, I discovered that it was a rental car. I would NOT have bought this car if I had been informed. Also, I have had 2 times when I called to schedule service when I reached only a message machine, asking me to leave my name and number. I left a message twice, but never received a return call. I took my car to Kendall Hyundai in Vancouver. They weren't able to fix the problem (you didn't either), but at least I was able to get an appointment. I will never recommend Bud Clary.

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Tristan Dawson so amazing, nice smile, with a lot of patience and explain everything, had all the answers, work with us. We bought exactly what we wanted.I would recommend this young man to family and friends 😊

Tristan

Caring service rep., Lean facility., Nice to buy and service at the same location. Thank you

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Attentive staff, knowledgeable sales peope, competitive pricing and financing options, good on-site selection, both model and color options..

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Thank you For the pickup, & returning of my car, every nice and respectful gentleman, patient & kind thank you

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They are helpful, friendly and fast. I make an appointment, get in on time, car is finished on time. Works great, have no complaints!

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The whole experience was great at Bud Clary. We were really glad to purchase local. Alex was our salesman and he was great!! Very knowledgeable about the vehicle made sure to answer all our questions. The nice thing was Alex wasn't pushy. And that is a big thing to me. He called to check up on us and the vehicle. A couple times and that was really cool of him. The whole team there did a great job. This was our very first new car purchase and they made this experience awesome . Thank You Alex and the team appreciate ... Read More

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Google - Sep 11, 2026

The whole experience was great at Bud Clary. We were really glad to purchase local. Alex was our salesman and he was great!! Very knowledgeable about the vehicle made sure to answer all our questions. The nice thing was Alex wasn't pushy. And that is a big thing to me. He called to check up on us and the vehicle. A couple times and that was really cool of him. The whole team there did a great job. This was our very first new car purchase and they made this experience awesome . Thank You Alex and the team appreciate it!!

Great experience working with Audrey! She helped us find the right truck to meet our goals. Simple and even sorta fun!

Great service thanks to Andrew's help

I had such a great experience purchasing my car through Bud Clary, and especially want to recognize Brandon for making the whole process so easy! He was friendly, patient, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions and made sure I felt comfortable and confident with my purchase. Buying a car can be stressful, but Brandon made the experience smooth and enjoyable from start to finish. I really appreciate how helpful and genuine he was throughout the entire process. If you’re looking for a great car-buying experience, I definitely recommend ... Read More

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Google - Sep 11, 2026

I had such a great experience purchasing my car through Bud Clary, and especially want to recognize Brandon for making the whole process so easy! He was friendly, patient, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions and made sure I felt comfortable and confident with my purchase. Buying a car can be stressful, but Brandon made the experience smooth and enjoyable from start to finish. I really appreciate how helpful and genuine he was throughout the entire process. If you’re looking for a great car-buying experience, I definitely recommend asking for Brandon

Excellent customer service. Tristan was very courteous and helpful in my first car purchase 👍

Our experience with Brandon was great. He was friendly, knowledgeable and transparent.

Brandon was a great help in picking out our new car. He was very professional and I would highly recommend him.

Brandon was great in picking out my new to me car. He had great knowledge of what would suit my needs between the two I finally settled on. Dana was also fun while settling the paperwork.

I'm 23 year old so for my age I didn't expect much but they really helped me and got me a amazing deal and I had a issue with it when I left but they took care of me right away I definitely recommend this dealership

Longview’s dealership is hands down the best! Nice, patient, very helpful and understanding sales and financing.

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Went to go look at a new bronco stock was limited so We looked around a bit and the sales man showed us the hyundai and we ended up liking it

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Never really enjoyed buying a new car but Tristan made me feel comfortable and easy too work with. I recommend working with him

No communication with others including the new owner car car wasn’t ready when promised

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Couple of bumps in the road regarding vehicle service this time but the service department fixed their error right away and as usual was very easy to work with. Highly recommend thus dealership.

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If I could leave negative stars I would. Dealing with their service department has been a nightmare. My car broke down on the side of the highway in Longview. I called the dealership saying my check engine light was on and if I could tow it to their shop. I was rudely informed it would be 10 days before they would even look at my car. After calling 6 more mechanics a lovely shop owner had it towed to there shop. Checked the engine code and informed me it was a recall and I would need a full engine replacement. I then ... Read More

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DealerRater - Sep 3, 2026

If I could leave negative stars I would. Dealing with their service department has been a nightmare. My car broke down on the side of the highway in Longview. I called the dealership saying my check engine light was on and if I could tow it to their shop. I was rudely informed it would be 10 days before they would even look at my car. After calling 6 more mechanics a lovely shop owner had it towed to there shop. Checked the engine code and informed me it was a recall and I would need a full engine replacement. I then had to pay for another tow from that mechanic to the dealership. Completely unnecessary had the dealership allowed me to tow directly to them and check the engine code. I was told they would have a loaner car the following day. I stayed an additional day in Longview in a hotel only to be informed the following day that I would have to get a rental car. Thus far I’ve paid for 2 tows and 2 nights in a hotel when both could’ve been avoided. I ended up having to rent a car for 2 weeks before a loaner car was available. I had to call 3-4 times daily, multiple days in a row before I could speak w/ someone to receive an update on my vehicle. The gentleman actually confessed to never listening to voicemails and not picking up the phone intentionally. The dealership had my car for 7 weeks. Due to incompetence, I could have gotten the loaner car a few days earlier, customer service just didn’t call. All 3 of the service desk reps were fired 1 after another. I hoped this would improve my experience. But it made it increasingly worse and even harder to speak to anyone. My engine was replaced and now my side mirror won’t adjust. I have to go to another shop and get the tires aligned due to it pulling so far to the right I have to keep both hands on the steering wheel at all times. A total nightmare. Avoid this dealership. They treat you terribly.

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Fast friendly service! The service department was great and they accomplished everything quicker than expected!

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they do great work and are friendly. I have never had any problems after they work on my car

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Tristan Dawson is awesome. Go see him! They have a great selection of cars. Great prices too!

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Over the last few months it has not been a great experience. I have paid to have my car diagnosed and it still has issues. My 100k warranty is almost up and I'm afraid they are going to not fix the issue in time. Hopefully the new service writers are better than the last. I have been given the run around from the previous ones. I feel bad giving a not great review since it has to do with the previous service writers.

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Alex was awesome. Very knowledgeable, friendly and went the extra mile even 3 weeks later

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Joey Thomas is outstanding! Goes the extra mile to help you and is clear and precise. Cant say the same for the rest of the team maybe they can all take a night class in being thorough checking their work and getting it right the first time.

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I received a referral to Bud Clary Hyundai in Longview WA through Costco's Auto Program after I decided to lease a 2026 Hyundai Tucson HTRAC Hybrid. In all honesty, I was not aware of Bud Clary Auto Group until the Costco referral, since most car dealerships marketing in SW Washington are in nearby Vancouver, or in Portland OR across the Columbia. From that referral, I made the initial appointment come out and test drive a Tucson at BCH in Longview. The test drive went well, I liked the Tucson, but I had to wait several weeks to negotiate a lease ... Read More

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DealerRater - Aug 24, 2026

I received a referral to Bud Clary Hyundai in Longview WA through Costco's Auto Program after I decided to lease a 2026 Hyundai Tucson HTRAC Hybrid. In all honesty, I was not aware of Bud Clary Auto Group until the Costco referral, since most car dealerships marketing in SW Washington are in nearby Vancouver, or in Portland OR across the Columbia. From that referral, I made the initial appointment come out and test drive a Tucson at BCH in Longview. The test drive went well, I liked the Tucson, but I had to wait several weeks to negotiate a lease deal since I was in process of having a home equity loan approved by my credit union. To the credit of the staff and Fleet sales at BCH, they respected my request to wait until my home equity loan was fully funded, and only randomly contacted me to see how things were going. Once I cleared that hurdle, I responded to the latest text message from Alex Mendoza at BCH to let him know I could now proceed with the lease on the Tucson. The negotiation was fairly straightforward and clear. I received what I determined was a good deal on the lease (divide the monthly payment minus the tax and license by the total of the original MSRP. 1.25% to 1.5% is a fair deal, I came in at 1.21%). BCH provided the Costco breakdown sheet with the dealership's invoice cost and, at the last moment, added a manufacturer's incentive rebate to the deal. Alex even drove me from my residence to the dealership once the Tucson was ready for pickup. It was a positive, non-pressured experience from end-to-end.

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The staff were very nice and even thought I got a used car it was well taken care of

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Very poor communication regarding service. Dropped the car off on a Monday and received only a couple of texts during the week with little info. I kept requesting text updates, left a couple of voicemails, and only heard back at the end of the week from a second hand source. I could never get to a human on the phone, it always went to voicemail in service. I called the switchboard too to try and get a human. Just a disappointing experience all the way around. Also, when I picked up the car, they said they couldn't reproduce anything ... Read More

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DealerRater - Aug 21, 2026

Very poor communication regarding service. Dropped the car off on a Monday and received only a couple of texts during the week with little info. I kept requesting text updates, left a couple of voicemails, and only heard back at the end of the week from a second hand source. I could never get to a human on the phone, it always went to voicemail in service. I called the switchboard too to try and get a human. Just a disappointing experience all the way around. Also, when I picked up the car, they said they couldn't reproduce anything and couldn't find my vehicle so we had to wait while they retrieved it. So a wasted week without my car.

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The customer service reps are always so nice and helpful

Prompt service, very helpful for a senior citizen who does not speak electronically, very clean facility

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Worked with me so I could purchase the car I was looking at. Listened to what I was saying and how I could be a purchasing customer worked with my wants and made the deal happen

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Tristan Dawson was great to work with. Great to work with, the financing was another story

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Listened to my needs worked with me to meet my needs. Found a way to earn my business

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Tristan Dawson was great. He explained everything clearly. He was polite. He even picked up my car to have a scratch repaired and returned it.

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Great service, fast and effective! I would recommend. I started process in Alaska and they had my vehicle and all paperwork ready for me when I landed in Portland.

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We have bought 4 Hyundai vehicles, the last 2 from Bud Clary. Everyone we have dealt with has been friendly, knowledgeable, and very helpful. Will buy again.

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The service department did a fantastic job on the oil change and also discovered a leak in a rear shock. Waiting to hear back on the warranty

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3 hours for an oil change because they "thought i was just dropping off" when I voiced my concern of the 3 hour wait, I was basically rushed out the door. Got to my car looked over the texted paperwork and my low tire warning on the dash was blinking but yet paperwork showed tire pressure was good. Not happy with this experience

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Alex in sales was great to work with. Very helpful explaining the car features, super easy to work with. 5 stars to him!

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I am new to the area. I have been working around auto dealerships for over 34 years. Bud Clary Ford Hyundai is by far the very best I have ever been associated with. Everything they do is transparent and above board.

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Bud Clary has a customer service problem. You can not call and reach an actual human. This is very bad and not acceptable. I feel sorry for the appointment managers. One person was working the whole Hyundai service counter. There is no way he can do the job alone. Bud Clary is not supporting their employees. Bud Clary Longview needs a major change in how they handle customer service.

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Last time they had things pulled off the seats and grown on the floor. Garbage bad off the back of drivers seat and garbage all over the floor. Took hangin storage off back of middle seats and thrown and unzipped on the floor

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All the guys and gals who helped me were all nice and very friendly and were experienced it was great

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I visited the dealer on 2 occasions to test drive a Sonata and a Tucson. Both, very fine vehicles. The sales rep Tristen directed me on a very comprehensive route to test every aspect of the cars and explained in great detail the feature of each vehicle. I never felt under pressure to buy and appreciated the professionalism of the staff.

Kept my car all day. Didn’t fix it. Didn’t call. When I asked them why they said they were busy.

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My service advisor was fired during the middle of my car diagnosis appointment. I was left in the dark like whoever else that day was. Once I was able to get ahold of someone everything was explained to me and I was apologized to. Things happen, people fall through the cracks but I appreciated the transparency and accountability taken. My car was able to be fixed without any further cost to myself too.

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I found the sales people nice and the experience professional, I would recommend this dealership.

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Aaron Bunch the buy center agent is great at what he does. I’ve been trying to sell my car and he called me the next day after I made an inquiry online. He made everything fast and kept it simple for me as well as giving me the best price out of every dealership that I’ve contacted a got appraisals from. Couldn’t recommend anyone better to work with

Very positive experience. Had some mechanical concerns with the car prior to purchase. The salesman (Brandon) and his manager worked with me to make it right and repairs were made so that I could feel that I got a fair deal. They also made sure I got a very fair trade-in for my car. Highly recommend!

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Horrible service. Had to bring my car back for a leak after a simple oil change. I won't go back. They were very pushy and wanted all of this extra work done when I said "No" three different times. I'm not sure if it was because I was female but it was awful. I had a simple oil changed and after I got home I had a puddle of oil in my garage. They never called to say it was ready. It was an awful experience. I also arrived for my 7:30am appointment prepared to wait ... Read More

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DealerRater - Jul 31, 2026

Horrible service. Had to bring my car back for a leak after a simple oil change. I won't go back. They were very pushy and wanted all of this extra work done when I said "No" three different times. I'm not sure if it was because I was female but it was awful. I had a simple oil changed and after I got home I had a puddle of oil in my garage. They never called to say it was ready. It was an awful experience. I also arrived for my 7:30am appointment prepared to wait and they said we don't even have a technician here until at least 8:30am. My car wasn't ready until noon!!!

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Every thing went well except the oil change duration was not reset. Nothing in the owners manual. Had to get on line to get the instructions.

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Never follows through with what is promised. Took my 2026 Santa Fe hybrid in for a rattle in the drivers side dash a couple days after I got it in September of 25 and I’m still taking it in every other week and they have not fixed it. On the last visit they broke my windshield and they side piece. Very poor customer service!

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Burglary, Hyundai service was propped. Their professionalism was exquisite, and they finished the service on my 2025, Hyundai Ella limited before the time frame that they had originally Said it would take.

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As soon as we were looking at the beautiful calligraphy, Ron approached us and introduced himself. Asked us a few questions & next we drove It. . We needed time to consider this purchase. He gave us time. He wasn't pushy & that speaks volumes about a dealership. Friendly, knowledgeable, caring.

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Staff friendly knowledgeable and efficient. Was pleased with the service and how quickly it was accomplished. Thanks!

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Extremely simple to do business with, no pressure sales. Clean and respectful to her wants and needs..

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Thank you great customer service. Easy process. Simple car buying. Andrew is thorough and knowledgeable

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I was in for several services, they couldn't complete the 4 wheel alignment because the equipment was out of service. I was quoted like $229 for the transmission flush over the phone but was charged $355. And there was a tech that seemed upset about something and talked about quitting right in front of me. There was also a very large smudge on the drivers door. People can have a bad day, I understand that.

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I have bought numerous (5+) vehicles from this dealership over the years. Trenton Gregory and Trenten Pedersen represent this dealership very well. They have gone out of their way to make sure I get the vehicle (model) that I really want.

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Charges inflated prices for parts and labor. First quote was incorrect but did get fixed after my objections.

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We arrived for our oil change to learn we were not on the books even though we had an appointment confirmation. Tom worked us in and our service was completed within the timeframe he gave us.

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This dealership is always on top of your vehicle, they are super easy to work with, they don't pressure you, but they will let you know what your vehicle needs if its in your budget at the time. The staff is always very kind and friendly, the mechanics always send me a walk around video inspection of my car everytime I take it in for the required maintenance, which is super cool, because I never get a chance to take a look under my car and inspect it like I should. Bought my car with 5 miles on it and ... Read More

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DealerRater - Jul 21, 2026

This dealership is always on top of your vehicle, they are super easy to work with, they don't pressure you, but they will let you know what your vehicle needs if its in your budget at the time. The staff is always very kind and friendly, the mechanics always send me a walk around video inspection of my car everytime I take it in for the required maintenance, which is super cool, because I never get a chance to take a look under my car and inspect it like I should. Bought my car with 5 miles on it and just hit 42k, and not one issue with my car or the staff members. I actually bought my car from another Hyundai dealership, but would have rather came here to give them my business after dealing with them this entire time.

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They are quick, efficient , and I trust their work. Pleased with their work No matter who the service advisor is they are always pleasant to deal with.

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Poor customer service. Never got a call back from the service department. Wanted questions answered.

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Great experience dealing with Bud Clary Hyundai. Andrew Brock was our salesman. First thought was that he was a newer salesman, but he won us over when he said "I may not know all the questions, but I will find them". Very honest salesman. We had our own financing through a local credit union, and the Bud Clary Financing department helped finalize the application through CUDL. Wife loves the car. Thank you Bud Clary Hyundai.

we brought our Santa fee in for a recall and started having a problem afterwards, Tom the service Mr is working with us to resolve the situation, he couldn't have been nicer very cooperative and respectful.

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I have been very happy with them. Joey and Brenda have great especially Joey. He takes rhe time and i thank you for that.

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I unfortunately would not recommend this dealership. The salesperson seemed to be more focused on selling the car than the customer service being provided. I have bought 4 new vehicles and a new RV in the past 4 yrs and this was by far the worst customer service I’ve received. There was no concern for customer satisfaction but more concern for the sale. We had been emailing back and forth since Thursday of the previous week. We were coming from 5 hrs away and wanted the credit portion done prior to our arrival. Brandon insisted on waiting until Sunday to run credit (... Read More

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DealerRater - Jul 10, 2026

I unfortunately would not recommend this dealership. The salesperson seemed to be more focused on selling the car than the customer service being provided. I have bought 4 new vehicles and a new RV in the past 4 yrs and this was by far the worst customer service I’ve received. There was no concern for customer satisfaction but more concern for the sale. We had been emailing back and forth since Thursday of the previous week. We were coming from 5 hrs away and wanted the credit portion done prior to our arrival. Brandon insisted on waiting until Sunday to run credit (we planned on coming up Monday) but then did not email anything until late that afternoon with little communication when questions arose. By the time he could answer the questions the banks were closed. Monday morning no credit had been ran which delayed us traveling up because I made it clear from the beginning I would not be purchasing the vehicle unless the numbers made sense. It took about three hours for me to get a response from Brandon. He was unable to answer most of my questions because he had another sale to tend to. When we did arrive the car was filthy. Brandon waited until AFTER everything had been signed to take the car to get washed which added an additional 45 minutes to our visit knowing we had to drive five hours home and it was after 5 PM. This could have been done while we were driving up or while we were signing papers with finance but Brandon was too busy watching soccer. He had also said in previous communications that there were no issues with the cars interior, which was inaccurate. On our arrival, there was damage to the seats, including a small hole when we test drove it. There was absolutely no gas in it when we asked Brandon about this he seemed a bit bothered, but agreed to give us only 5 gallons of gas (he stated that should be enough to get you to a gas station). I’ve never been to a dealership that doesn’t make sure the tank is full at sale. The gentleman that helped us with the finance portion of it was great and we really enjoyed him. Brandon also told us we had no choice in the theft protection on the vehicle but the more I talk to others about it the more I am told that may not have been accurate. I wish I could write an exceptional review but unfortunately that was not our experience at this dealership. I would not recommend to anyone.

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My experience was good that was very friendly people to work with, but when I got home with the truck and check the lights, one of the blinkers was burned out and there was a damaged back bumper that will cost me a lot of money too get fix.

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Customer service was very nice. There were lot of problems and xxxx-up is getting the car fixed. But customer service employees were helpful.

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The service agent at the front desk (Brenda?) was amazing. She went above and beyond to make my visit pleasant and ensured I was informed of my options without being pushy.

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